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Managing Existing Quotes

Quote States

Quotes may be in one of 6 states:

  1. Creating - All unsent quotes in the process of being built.
  2. Pending - A quote that has been emailed to the user and is awaiting their review and approval/rejection.
  3. Approved - A quote that has been accepted by the end user. May have comments from the end user
  4. Rejected - A quote that has been accepted by the end user. Should have comments from the end user regarding why the quote was rejected.
  5. Accepted - A quote that has been approved by the end user AND accepted by the facility
  6. Archived - All quotes that are no-longer active in the system. Generally accepted quotes are moved to "archived" after work has begun. 

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Deleting/Archiving Quotes

Creating and Pending quotes may be deleted at any time. Approved, Rejected, and Accepted quotes will be marked as archived instead of being deleted outright.

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Accepting Quotes

An approved quote may be marked as accepted by clicking the "Accept Quote" button. Pending quotes may not be "force approved"

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Previewing Quotes

Any quote that has been saved at least once may be previewed by clicking on the "View Quote PDF" button. This will open a PDF of the quote in question in a new tab for review. 

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Managers are encouraged to "Save" a quote and preview it prior to sending to ensure all appears as intended.

Duplicating Quotes

Any quote that has been saved at least once may be duplicated into a new quote. This is most often used to issue a new quote after a rejection since any quote no-longer in the "Creating" state cannot be edited.

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